According to technical reports, a limited number of iPhone 17 users are facing a glitch that prevents them from fully downloading Apple's AI features called Apple Intelligence into their new devices.

This disrupts some built-in AI functions such as Genmoji, Image Playground, and writing tools, among others.

According to the testimonials of affected users, Apple's technical support service confirmed that it is aware of the issue and is working to address it without clarifying if the fix will be done via an automatic update or through a new version of the iOS operating system.